Have Questions? We've Got You Covered.

Whether you're a hospital administrator, nurse, GP, diagnostic center, medical lab, pharmacy, or radiologist, here are answers to the most common questions about our platform, security, pricing, and onboarding.

All

For Hospitals & Nurses

For GPs & Clinicians

For Diagnostic Centers

For Labs & Pharmacies

For Radiologists

Security & Data

Pricing & Onboarding

Still have questions? We're happy to help.

Get in touch with our team for personalized support and answers to your specific questions.

Live Chat

Get instant support via WhatsApp

Chat with us

Email Support

Send us a detailed inquiry

Send us an email

Have Questions? We've Got You Covered.

All

For Hospitals & Nurses

For GPs & Clinicians

For Diagnostic Centers

For Labs & Pharmacies

For Radiologists

Security & Data

Pricing & Onboarding

Still have questions? We're happy to help.

Get in touch with our team for personalized support and answers to your specific questions.

Live Chat

Get instant support via WhatsApp

Chat with us

Email Support

Send us a detailed inquiry

Send us an email

Have Questions? We've Got You Covered.

What exactly does VisioradAI do?For GPs & Clinicians

What exactly does VisioradAI do?

Who can use VisioradAI?For Hospitals & Nurses

Who can use VisioradAI?

How does the platform improve turnaround time?For GPs & Clinicians

How does the platform improve turnaround time?

Is the platform secure and compliant with medical data standards?Security & Data

Is the platform secure and compliant with medical data standards?

How are radiologists vetted before joining the platform?For Radiologists

How are radiologists vetted before joining the platform?

Can I upload images from any device?For Diagnostic Centers

Can I upload images from any device?

How do I get paid as a radiologist?For Radiologists

How do I get paid as a radiologist?

How much does VisioradAI cost?Pricing & Onboarding

How much does VisioradAI cost?

Do you offer a free trial or demo?Pricing & Onboarding

Do you offer a free trial or demo?

How does the AI component work?For Radiologists

How does the AI component work?

What makes VisioradAI different from other platforms?For Hospitals & Nurses

What makes VisioradAI different from other platforms?

How long does onboarding take for a new imaging center?Pricing & Onboarding

How long does onboarding take for a new imaging center?

What happens if a report is delayed or disputed?For Diagnostic Centers

What happens if a report is delayed or disputed?

Can VisioradAI integrate with my existing hospital systems (e.g. PACS or EMR)?For Hospitals & Nurses

Can VisioradAI integrate with my existing hospital systems (e.g. PACS or EMR)?

How does patient registration work on VisioRad AI?For Hospitals & Nurses

How does patient registration work on VisioRad AI?

Can nurses update a patient's clinical history during admission?For Hospitals & Nurses

Can nurses update a patient's clinical history during admission?

What happens to the admission record after the patient is handed over to a GP?For Hospitals & Nurses

What happens to the admission record after the patient is handed over to a GP?

Can multiple nurses access and update the same patient record?For Hospitals & Nurses

Can multiple nurses access and update the same patient record?

What happens to a patient's record between visits?For Hospitals & Nurses

What happens to a patient's record between visits?

Can a patient's record be accessed across different facilities on the platform?For Hospitals & Nurses

Can a patient's record be accessed across different facilities on the platform?

How do I access a patient's previous medical history?For GPs & Clinicians

How do I access a patient's previous medical history?

Does the patient have to approve every access request?For GPs & Clinicians

Does the patient have to approve every access request?

Can I refer a patient to a specific facility or does it go to everyone?For GPs & Clinicians

Can I refer a patient to a specific facility or does it go to everyone?

What types of requests can I send through the platform?For GPs & Clinicians

What types of requests can I send through the platform?

How do I know when a result or report is ready?For GPs & Clinicians

How do I know when a result or report is ready?

Can I issue digital prescriptions through the platform?For GPs & Clinicians

Can I issue digital prescriptions through the platform?

What if I want to refer a patient to a facility not yet on the platform?For GPs & Clinicians

What if I want to refer a patient to a facility not yet on the platform?

How does a diagnostic center receive GP referrals?For Diagnostic Centers

How does a diagnostic center receive GP referrals?

What if we already have our own radiologists?For Diagnostic Centers

What if we already have our own radiologists?

Can walk-in patients also be managed through the platform?For Diagnostic Centers

Can walk-in patients also be managed through the platform?

What imaging modalities does the platform support?For Diagnostic Centers

What imaging modalities does the platform support?

How long does onboarding take for a new diagnostic center?For Diagnostic Centers

How long does onboarding take for a new diagnostic center?

How does a medical lab receive requests from GPs?For Labs & Pharmacies

How does a medical lab receive requests from GPs?

How are lab results returned to the referring GP?For Labs & Pharmacies

How are lab results returned to the referring GP?

How does prescription dispensing work for pharmacies?For Labs & Pharmacies

How does prescription dispensing work for pharmacies?

How do pharmacies verify that a prescription is legitimate?For Labs & Pharmacies

How do pharmacies verify that a prescription is legitimate?

Can a patient choose their preferred pharmacy or lab?For Labs & Pharmacies

Can a patient choose their preferred pharmacy or lab?

How do I join the VisioRad AI remote radiologist network?For Radiologists

How do I join the VisioRad AI remote radiologist network?

How are cases assigned to remote radiologists?For Radiologists

How are cases assigned to remote radiologists?

Can I report from anywhere?For Radiologists