This Privacy Policy sets out how VisioRad AI Ltd. ("VisioRad AI", "we", "us", or "our") collects, uses, shares, and protects your personal data, including your rights in relation to your personal information.

This Policy may be updated from time to time. Changes will be communicated by email to your registered email address, or via notifications on our app or website. By using our services, you consent to the practices described in this Privacy Policy.

Personal Data We Collect

We only collect the personal data necessary to provide our services. Examples include name, date of birth, phone number, email address, and location. We may also collect health information (imaging data, reports) and payment information (MoMo or bank details).

Personal Data From Other Sources

We may collect Personal Data from healthcare providers, identity verification services, partners, and device/app information.

Legal Basis for Processing

We process Personal Data only when permitted by law, based on consent, contractual necessity, legal obligations, vital interests, or legitimate interests.

Why We Collect and Process Data

Provide and improve imaging/reporting services
Process transactions and manage payouts
Ensure security and prevent fraud
Communicate updates and marketing (with consent)
Comply with regulatory obligations

Disclosure of Data

We may share Personal Data with affiliates, radiologists, regulators, or service providers. We never sell your data.

Important: Your data privacy is our priority. We never sell or trade your personal information to third parties.

Transfer & Retention of Data

Data is stored on secure servers (EU - Amsterdam). Retained only as long as needed or legally required. Deleted securely when no longer required.

Your Rights

You may request:

Access to your personal data
Correction of inaccurate data
Deletion of your data
Restriction of processing
Object to processing
Withdraw consent at any time

Contact: privacy@visioradai.com

Security Practices

We use encryption, restricted access, audits, and training to safeguard Personal Data. While no system is fully secure, we implement best practices to protect your information.

Encryption

All data transmitted is encrypted using industry-standard protocols

Access Control

Strict role-based access controls limit who can view your data

Regular Audits

Periodic security audits ensure compliance and identify vulnerabilities

Staff Training

All personnel are trained on data protection and privacy practices

Complaints

Concerns may be directed to: privacy@visioradai.com

Or to the Ghana Data Protection Commission: https://www.dataprotection.org.gh/contact

Governing Law

This Policy is governed by the laws of Ghana, in accordance with the Ghana Data Protection Act (Act 843).

Contact Us

VisioRad AI Ltd.

B873/5 Bubiashie, Accra, Ghana

privacy@visioradai.com

https://visioradai.com